Same-day delivery in Kadapa
For PIN codes 516001, 516002 and 516003, our own team delivers your order, free of charge whatever the order value.
Orders placed during shop hours (Mon – Sat, 11:00 am – 8:00 pm) are usually delivered the same day. Late-evening and Sunday orders go out the next working day.
Delivery across India
Orders to other PIN codes are packed and handed to a courier partner within 1–2 working days (excluding Sundays and public holidays). Most orders then arrive within 3–7 working days; remote areas can take longer.
Checkout tells you before you pay whether we can deliver to your PIN code. We currently ship within India only.
Delivery charges
- Free delivery on orders with an item total of ₹499 or more (before any coupon discount).
- Below that, the delivery charge depends on your PIN code and the parcel's weight. It is shown at checkout before you pay.
- Local delivery in Kadapa (516001, 516002 and 516003) is always free.
Cash on delivery
Cash on delivery is available for PIN codes 516001, 516002 and 516003. Everywhere else, pay online at checkout by UPI, card, net banking or wallet. Online payments are processed securely by Razorpay.
Tracking your order
Sign in with your mobile number and open My orders to see each order and its status. For courier orders, contact us any time for the courier's tracking number.
Delays, damage and missed deliveries
If your order is late, or arrives damaged, leaking or incomplete, contact us within 48 hours of delivery with your order number and photos of the parcel. See our returns & refunds policy for what happens next.
If a courier can't deliver after repeated attempts (for example, a wrong address or no one available), the parcel comes back to us. We'll contact you to arrange a re-delivery; the extra delivery charge may be payable.
Questions? Call +91 96763 92000, email info@kotthasfoods.com or see the contact page.