Ordering & payment
Do I need an account to order?
No. Add items to your basket and check out. Signing in with your mobile number (a one-time code, no password) lets you see your past orders and use some coupons.
How can I pay?
Online by UPI, debit or credit card, net banking or wallet through Razorpay's secure checkout. Cash on delivery is available for Kadapa PIN codes 516001, 516002 and 516003.
How do I use a coupon code?
Open your basket, tap “Have a coupon code?”, enter the code and tap Apply. The discount comes off the item total before you go to checkout. Only one coupon can be used per order.
What does the “% off” on a product mean?
It's how much less our price is than the MRP printed on the pack. You pay the selling price shown in bold.
Can I place a bulk or trade order?
Yes. Call or WhatsApp us on +91 96763 92000 and we'll help with quantities and pricing.
Delivery
Where do you deliver?
Anywhere in India that our courier partners reach. Checkout tells you before you pay whether we can deliver to your PIN code.
How much is delivery?
Free on orders with an item total of ₹499 or more, and always free within Kadapa (516001, 516002 and 516003). Below ₹499, the charge depends on your PIN code and parcel weight and is shown at checkout.
How long will my order take?
In Kadapa (516001, 516002 and 516003), usually the same day. Elsewhere, we dispatch within 1–2 working days, and couriers usually deliver within 3–7 working days after that.
How do I track my order?
Sign in with your mobile number and open My orders to see each order's status. For courier orders, contact us for the tracking number.
Returns & refunds
My item arrived damaged or leaking. What should I do?
Send us your order number and photos within 48 hours of delivery by WhatsApp or email. We'll send a replacement or refund the item.
Can I cancel my order?
Yes, any time before it's dispatched. Call or WhatsApp us on +91 96763 92000 with your order number. Prepaid orders cancelled before dispatch are refunded in full.
When will I get my refund?
Refunds to UPI, cards and bank accounts usually arrive within 5–7 working days of approval, depending on your bank.
Our products
How should I store pickles once opened?
Always use a clean, dry spoon, keep the lid tightly closed and store the jar in a cool, dry place away from sunlight. Make sure the oil covers the pickle. Check the label for the best-before date.
Where are your products made?
In Kadapa, Andhra Pradesh. Our food safety management is ISO 22000 : 2005 certified.
Where can I find ingredients and allergen information?
Each product page has a description, and the full ingredients list is printed on the pack. If you have an allergy, please check the label or ask us before ordering.